MyRecon OSINTDomino's India
Behind the exposed accounts
In April 2021, 13TB of compromised Domino's India appeared for sale on a hacking forum after which the company acknowledged a major data breach they dated back to March.
Follow the story
On 24 March 2021, Domino's India was breached. 22,527,655 accounts were exposed, including email addresses, names, phone numbers. MyRecon rates it 70/100, severe. That is about 83% of the population of Australia.
How the story unfolded
Open a step to read the detail. Missing dates stay unknown.
02Entry point
The published account does not explain the exact way the data was obtained.
03Discovery and disclosure
A separate discovery or company-disclosure date is not established by this feed record.
04Added to the breach catalogue
2021-06-03. This is the catalogue date, not necessarily the disclosure date.
05Reported outcome
22,527,655 accounts are listed in this breach. This is a count of accounts, not necessarily individual people. The reported exposed data includes Email addresses, Names, Phone numbers, Physical addresses, Purchases.
An order history attached to a delivery address and a phone number is not retail data, it is a behavioural record. Where you live, roughly when you are home, how often you order, how much you spend and how many people you are ordering for. Twenty-two and a half million of those, from a company most customers thought of as a way to get dinner.
What made this breach notorious in India was what happened after it: a public search interface was built on top of the data, so that anyone could type a phone number and read back the orders and addresses attached to it. That step is the one worth remembering. A dump on a forum has a small audience with some technical patience; a search box has everybody. The same records become a different kind of danger when the barrier drops from "can navigate a hacking forum" to "can type".
The fraud that follows is the refund call, and it works because the caller opens with a real order. Something went wrong with your last delivery, we are processing a refund, approve the request on your phone. No merchant in India or anywhere else returns money by asking you to approve a UPI collect request or read out a one-time code, a refund travels back along the payment that made it, with nothing required from you.
The story behind the breach
In April 2021, 13TB of compromised Domino's India appeared for sale on a hacking forum after which the company acknowledged a major data breach they dated back to March. The compromised data included 22.5 million unique email addresses, names, phone numbers, order histories and physical addresses.
Breach description from Have I Been Pwned, used under a CC BY 4.0 licence.
How did it happen?
The published account does not explain the exact way the data was obtained.
What was the motive?
The published account does not establish the motive. We cannot tell what the attackers intended from the exposed data alone.
Reported demands or attempts to sell data describe what happened, rather than prove every attacker's intention.
What was the outcome?
22,527,655 accounts are listed in this breach. This is a count of accounts, not necessarily individual people.
The reported exposed data includes Email addresses, Names, Phone numbers, Physical addresses, Purchases.
What was exposed, and why it matters
Email addresses
The address becomes a confirmed, active target, expect more phishing, better aimed.
Names
Turns an anonymous address into an identified person, which is what makes targeted phishing possible.
Phone numbers
Enables SIM-swap attacks against SMS two-factor codes, and puts the number on scam-call lists indefinitely.
Physical addresses
Where someone actually lives. Combined with a name this moves the risk off the internet.
Purchases
What was bought and when, detail that makes an impersonation convincing.
What to do if you were in it
Questions people ask about this breach
Was my email address in the Domino's India breach?
Use the email box on this page. The result applies only to this incident. If the provider does not cover this breach, we say so. A missing match does not prove you were unaffected.
What data was leaked in the Domino's India breach?
email addresses, names, phone numbers, physical addresses, purchases. Each one is explained above, along with what it means for the person it belongs to.
When did it happen, and when did it become public?
The breach is dated 24 March 2021. It was published to Have I Been Pwned on 3 June 2021, a gap of 71 days during which the data was already out.
Is the Domino's India breach real?
Yes. Have I Been Pwned lists it as verified, meaning the data was checked against the source rather than taken on trust.
How many people were affected?
22,527,655 accounts. That is about 83% of the population of Australia. That is accounts rather than people, one person often has several.
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Three kinds of content appear on this page and they are kept apart deliberately. The breach description is quoted from Have I Been Pwned under its licence. The severity score, the field-by-field explanation and the advice are computed from the record itself, every sentence derives from a number or a flag in it, which is what stops the analysis drifting from the evidence. Anything under the "MyRecon's take" byline is editorial: our reading of this breach, presented as opinion rather than as a finding.